How to Access Training Documents

How to Access Training Documents

Training Videos & Webinars
We offer an extensive library of training videos for Visual-Eyes and Visual Care services, available on our website: www.visual-eyes.ca

Access these resources by creating a user account with these steps:
  1. Visit www.visual-eyes.ca, and click on Login / Register
  2. Select "Do not have an account yet? Register now."
  3. Complete the registration form and click 'SUBMIT'
  4. Once your account is approved (you will receive a confirmation email), return to the Login / Register page and log in
  5. Navigate to the Support tab at the top of the website, where you will now have access to the 'Videos & Webinars' section
Thinkific Training Courses
We also offer additional, comprehensive training courses available through our Thinkific page, which requires a separate account. To register, follow these steps:
  1. Go to www.visual-eyes.ca and select Support > Training Resources
  2. Select the 'Register for X Course' button for the desired course
  3. After a few minutes, return to the Training Resources page, where you will now see an 'Access X Course' button for the selected course 
  4. You can also access all registered courses via the 'Access Enrolled Courses' button at the bottom of the page 


    • Related Articles

    • How to Access Visual-Eyes Online Training Resources

      Visual Academy provides all Visual-Eyes users with unlimited access to structured online training resources at no additional cost. All staff members can use this dedicated platform to enhance onboarding, master workflows, and stay informed as ...

    • Set up permissions for 2 way texting within Visual-Eyes

      If you notice that the Text Px button is greyed out for some Users this is due to their user permissions for Visual-Eyes not being set to access the 2 way texting feature. You will need someone in your clinic with Owner access to go into VE Admin - ...

    • Visual Book: How to Limit Bookings to New and/or Existing Patients (Flex Only)

      For Flex layout only, Visual Book practitioners can limit whether new and existing patients are allowed to book under their calendar. This setting provides control over patient booking permissions at the practitioner level. Prerequisites Visual Book ...

    • Reports ran in VE_reports can now be restricted by date ranges and practitioners

      Report date ranges and practitioners can now be restricted for all sections within VE Report. This allows administrators to control which time periods users can access and limit reports to data associated with specific practitioners. Prerequisites ...

    • Making Changes to your Referral Letters in Exam

      If you are looking to make some changes to your Referral letters you can do so by following this guide. Step 1 Log into Exam Admin Step 2 click on Panel Export Text Step 3 In the Panel Drop Down list select Referral Letter, please leave Panel Group ...