Windows Notifications For Waiting Patients in Routing Screen

Windows Notifications For Waiting Patients in Routing Screen

Area 

VE > Routing


Version 

11.5.3 LTS


Purpose 

This feature was added to implement a way to notify different clinic workstations when there is a patient waiting in their location as well as the task that they are waiting for. 


Setup Requirements

  • In order to access this feature you need to make sure that the clinic’s workstations have notification settings enabled. For Windows computers this is done in Windows Settings > System -> Notifications and Actions.


Steps To Use

  • 1. Log on to VE
  • 2. Go to the Routing module
  • 3. Click the ‘Notification’ checkbox in VE > Routing. This will allow you to receive notifications from VE as long as windows notifications are enabled. 
  • 4. Create a routing for a patient in a location that aligns with the office location(s) and practitioner(s) selected in the routing screen
  • 5. Notification appears showing the patient’s name, location, and task.


    • Related Articles

    • Email Campaign FAQ

      Why is my campaign reach so low? Click the “details” on the campaign Check the counts for the campaign blast Things to check: Does the campaign have a subject? If there is no subject, Sendgrid will refuse to send the email and it will show up as ...
    • Email Campaign not reaching most patients

      Click the “details” on the campaign Check the counts for the campaign blast Things to check: Does the campaign have a subject? If there is no subject, Our system will refuse to send the email and it will show up as an error in the communication log. ...
    • New Prescription Warning in Dispensing screen

      Version B11.11.1 or above Setup Requirements Need to enable a new option called New Prescription Warning in VE-Admin. Location in admin is Main > Rx/CL > Rx Setup > Under the Dispensing Error or Warnings section Purpose To allow clinics to show a ...
    • Visual Book - Limit bookings to New/or existing patients (Flex Only)

      For Flex layout only, we have added an option for Visual Book practitioners to limit if new and/or existing patients are allowed to book under their calendar. To enable and configure follow the steps below: Open and login into visual care>admin ...
    • Turn On Notification for Text Conversations in VIsual-Eyes

      Step One Log into Visual-Eyes Step Two Click on Local Settings located in the top bar of Visual-Eyes Step Three Click on the User Tab in the Local Settings window Step Four Scroll down to Conversations and check mark the box next to Notify on Unread ...