Windows Notifications For Waiting Patients in Routing Screen

Windows Notifications For Waiting Patients in Routing Screen

Area 

VE > Routing


Version 

11.5.3 LTS


Purpose 

This feature was added to implement a way to notify different clinic workstations when there is a patient waiting in their location as well as the task that they are waiting for. 


Setup Requirements

  • In order to access this feature you need to make sure that the clinic’s workstations have notification settings enabled. For Windows computers this is done in Windows Settings > System -> Notifications and Actions.


Steps To Use

  • 1. Log on to VE
  • 2. Go to the Routing module
  • 3. Click the ‘Notification’ checkbox in VE > Routing. This will allow you to receive notifications from VE as long as windows notifications are enabled. 
  • 4. Create a routing for a patient in a location that aligns with the office location(s) and practitioner(s) selected in the routing screen
  • 5. Notification appears showing the patient’s name, location, and task.


    • Related Articles

    • Email Campaign FAQ

      This article helps you diagnose and resolve issues with campaign reach, including consent failures, missing emails, and configuration problems with mailout exports and automated campaigns. Check Campaign Details Click Details on the campaign. Check ...

    • Email Campaign not reaching most patients

      This article helps you diagnose and resolve issues with low campaign reach by checking campaign configuration, consent settings, and patient email data. Check Campaign Details Click Details on the campaign. Check the counts for the campaign blast. ...

    • New Prescription Warning in Dispensing screen

      Version B11.11.1 or above Setup Requirements Need to enable a new option called New Prescription Warning in VE-Admin. Location in admin is Main > Rx/CL > Rx Setup > Under the Dispensing Error or Warnings section Purpose To allow clinics to show a ...

    • Visual Book: How to Limit Bookings to New and/or Existing Patients (Flex Only)

      For Flex layout only, Visual Book practitioners can limit whether new and existing patients are allowed to book under their calendar. This setting provides control over patient booking permissions at the practitioner level. Prerequisites Visual Book ...

    • Turn On Notification for Text Conversations in VIsual-Eyes

      Step One Log into Visual-Eyes Step Two Click on Local Settings located in the top bar of Visual-Eyes Step Three Click on the User Tab in the Local Settings window Step Four Scroll down to Conversations and check mark the box next to Notify on Unread ...