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Email Campaign FAQ
Why is my campaign reach so low? Click the “details” on the campaign Check the counts for the campaign blast Things to check: Does the campaign have a subject? If there is no subject, Sendgrid will refuse to send the email and it will show up as ...
Time Clock FAQ
Options Prompt on Logout If checked, the user will be prompted to clock out upon logout. If unchecked, the user will stay clocked in upon logout. Break Period If the user has been logged out but not clocked out for at least the Break Period time, and ...
Enabling Deletion Reason Prompt for Provincial Health Care Billings
Visual-Eyes provides a global setting to require users to enter a reason when deleting Provincial Health Care billings. Enabling this setting helps ensure accurate audit trails and standardized documentation across the practice. Prerequisites: Access ...
Visual-Eyes Keyboard Shortcuts
Navigate Visual-Eyes faster using keyboard shortcuts for common tasks like creating records, switching screens, and saving changes. This reference includes shortcuts for general navigation, exam documentation, and dispensing workflows. Control ...
Visual Book - Limit bookings to New/or existing patients (Flex Only)
For Flex layout only, we have added an option for Visual Book practitioners to limit if new and/or existing patients are allowed to book under their calendar. To enable and configure follow the steps below: Open and login into visual care>admin ...