Note FAQ

Note FAQ

Can urgent notes be seen on the booking screen?

Note types with the Schedule checkbox set will show up in the Appointment sidebar.


Can inactive patients be seen on the booking screen?

The top of the screen shows the Patient Status if it’s not ACTIVE.


    • Related Articles

    • Time Clock FAQ

      Options Prompt on Logout If checked, the user will be prompted to clock out upon logout. If unchecked, the user will stay clocked in upon logout. Break Period If the user has been logged out but not clocked out for at least the Break Period time, and ...
    • Email Campaign FAQ

      Why is my campaign reach so low? Click the “details” on the campaign Check the counts for the campaign blast Things to check: Does the campaign have a subject? If there is no subject, Sendgrid will refuse to send the email and it will show up as ...
    • Enabling Deletion Reason Prompt for Provincial Health Care Billings

      Visual-Eyes provides a global setting to require users to enter a reason when deleting Provincial Health Care billings. Enabling this setting helps ensure accurate audit trails and standardized documentation across the practice. Prerequisites: Access ...
    • Visual-Eyes Keyboard Shortcuts

      Navigate Visual-Eyes faster using keyboard shortcuts for common tasks like creating records, switching screens, and saving changes. This reference includes shortcuts for general navigation, exam documentation, and dispensing workflows. Control ...
    • How to search for a patient using their email

      Visual-Eyes offers two methods to search for patients using their email address. Use the Alternate Search option in Visual-Eyes for quick lookups, or access the Visual Care Admin Portal Communications Full Log for detailed message history and ...