Setting up and using payment terminals

Setting up and using payment terminals

Area 

VE Admin>Manager>Terminal Connections VE>Payment, VE>Split Payment


Purpose 

To give information about setting up payment terminals


SetUp Requirement: (Optional)

  • A paystone terminal wired into a network (or on wifi)

  • The IP address of the Terminal is also required as well as the port. This will typically be located in the Network settings on the terminal. (Press #>1>2 then select Communication Type to find Port number)


Steps (steps should be numbered)

  • 1. Open VE Admin and head to the Manager>Terminal Connections tab

  • 2. Hit new to create a new terminal connection

  • 3. This will open up the area where you need to name the specific terminal, as well put in the port and IP address of the terminal. 

    • Heartbeat is normally automatically set, but can be changed down to 100ms or raised if needed.

  • 4. Publish and save admin

  • 5. Head over to VE>Invoice and hit “Add Payment”

  • 6. At the bottom of the payment screen there is a Payment Terminal field



    • The Payment Terminal menu allows you to select which terminal you want to use for the transactions. 

  • 7. Hit the picture of the terminal to bring up the connection. If you are able to properly connect to a machine it will look like this:


  • 8. The transaction needs to be finished on the terminal, wait for the transaction to complete. Yhe “Waiting on Machine” will disappear when complete on the VE side.

  • 9. The payment method will automatically fill out, reference field will be populated by the auth#  and terminal details will be put into the comments.



  • 10. For Split payments>Family the same thing happens but the location of the terminals are in a bit of a different location.



  • Terminals used on transactions are stored in the INVOICEITEM>SOURCE field

  • These allow terminal based reports to be generated to show sales from each terminal.

  • This report is found in Reports>Invoice>Summary>PaymentType

  • The report will look something like this



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